Return and Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging when possible. You’ll need the receipt or proof of purchase.

To start a return, contact us at hello@anythingdept.com.

Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order when it arrives. Contact us right away if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Custom and personalized items

Custom products, personalized items, made-to-order items, and special requests are final sale unless they arrive damaged, defective, or incorrect.

Non-returnable items

We do not accept returns on sale items, gift cards, digital products, downloadable products, or opened/used items.

Exchanges

The fastest way to get a different item is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be refunded to your original payment method within 10 business days.

Please remember it may take extra time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, contact us at hello@anythingdept.com